Donation Refund Policy
If you have made an error in making your donation or change your mind about contributing to Appalachia Service Project, we will honor your request for a refund made within 15 days of your donation.
To request a refund, call (866) 607-4433 or email us at firstname.lastname@example.org. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Recurring Donation Change or Stop Policy
To change or stop your monthly recurring giving, please call us at (866) 607-4433.
Recurring Donation Refund Policy
Donors have the option to give recurring donations. Appalachia Service Project will be able to refund the previous months donations only. See Donation Refund Policy above.
Overpayment or Error Refund Policy
Where an error has been made by Appalachia Service Project or a banking facility which results in an overpayment being made, Appalachia Service Project may, in consultation with the donor refund by either a credit of the overpayment to the donor, or alternatively by check for the full amount of the overpayment. Checks will be sent within 30 days to the donor’s on file address.